Once you have decided to use our services, there are two options for starting the procedure.
PLEASE NOTE: WE ARE TEMPORARILY OUT OF SERVICE FOR MAJOR AIRCRAFT MAINTENANCE. EXPECT RETURN IN AUTUMN 2018. CHECK BACK FOR STATUS.
Option One - For those living outside the San Diego, California area
Print and complete 2 copies of the Authorization Form (one for your records and one to include with your loved one's remains). If you do not have a printer, we can fax or mail a form to you.
Pack the container with the ashes (often a heavy plastic bag or box) into a cardboard box.
Place an envelope containing (1) the completed Authorization Form, (2) a certified copy of the death certificate, (3) copy of military discharge (if applicable), and (4) the appropriate fee in U.S. Dollars, payable to Final Flights inside the outer packing box. Seal all seams. Note on the address side of the package that it contains cremated remains.
- Send the box via U.S. Postal Service Priority Mail Express to:
Post Office Box 1912
Spring Valley, CA 91979-1912
For those sending ashes from outside the USA: If you use your country's postal service, please remember to request proof of delivery.
- If you are personally bringing the ashes into the United States, the following information is from the United States Customs Service:
"Ashes may be admitted into the U.S. without restriction, regardless of the cause of death. However, the Transportation Security Administration requires ashes to be carried in a temporary box of wood, light plastic or cardboard because urns are too dense to allow screeners to see the contents on X-ray machines."
Option Two - For those living within the San Diego, California area
We offer free transportation of remains within San Diego County.
You or your funeral home should notify us of your request for transportation of your loved one's remains.
Please have an envelope with the completed Authorization Form, a certified copy of the death certificate and our fee accompanying the ashes. A separate cardboard mailing box is not necessary.
Please note: State health regulations require that a certified copy of the death certificate be submitted in order for a burial permit to be issued. Final Flights® will obtain the burial permit as part of our service, but you must supply us with a certified copy of the death certificate, which will be returned to you. If you are in California, your funeral home or crematorium will have a Form VS-9 with the ashes. Please include that form with your shipment.
Questions? Please contact us.
Post Office Box 1912
Spring Valley, CA 91979
Phone: (888) 333-1165 toll free